You figured out that some of your business processes are time-consuming and repetitive and you look for a way to automate a part of the work. However, setting up a workflow automation tool seems daunting and time-consuming. And also it seems very complicated from a technical point of view, especially if you are a non-technical business leader. Kissflow might be the solution you are looking for to make all o this hassle-free.
Since every business is different, extensive customization is always needed, even if developing requires more time and money.
Kissflow, on the other hand, has revolutionized the workflow app space. Any company user can build up an application for their department in minutes, although having all the capabilities of full-fledged business process management (BPM) suite. And because the program is priced per user, businesses of all sizes afford to utilize it.
The Kissflow system was created with both supervisors and workers in mind. It allows workers to see the assignments made to them and monitor the progress of their work in a workflow.
Code-free workflows and forms can be designed and managed by team leaders. In addition to facilitating the digitization of the entire organization’s processes, this also establishes a system of record by which the progress of accomplished tasks may be tracked.
But how exactly Kissflow can help you and your business?
Let’s find out!
What is Kissflow?
Kissflow, from OrangeScape Technologies, is a cloud-based forms automation tool that automates business processes and monitors results. It can be used by companies of any size, in any field.
Initiating a process, viewing things that need user action, and approving tasks are all made more accessible with Kissflow. HR workflows, including new hire paperwork, timesheets, vacation requests, and invoice approvals, are all supported.
In addition to managing purchase orders, the solution also facilitates the approval of payments and the processing of purchase requests. Utilizing integration APIs, Kissflow can connect with Google Apps and other cloud-based apps like WebHooks and Zapier End Point.
The analytics components of the program let users keep tabs on key performance indicators and report on the status of processes. Integrations like vacation requests, in-app purchases, and mileage reimbursement are also available.
Who Created Kissflow?
In 2012, the Kissflow program for managing workflows was introduced. The original developer of the product, OrangeScape, had only 20 workers on staff.
The business grew and diversified its product line over a decade, eventually becoming the market leader in work management software. Over two million customers in 121 countries are a few examples of its excellent clientele list, including Pepsi, Motorola, and Flipkart.
Kissflow is a software platform with many applications, including business process management, onboarding, and project management. Kissflow’s core features, beginning with the Digital Workplace, are discussed in this review.
Features of Kissflow
Simple to Operate
The best feature of Kissflow is how easy it is to use and create with. Users of all technological backgrounds can enjoy Kissflow’s many advantages. Within minutes, any business user may have it up and running.
App Wizard
The wizard is used to either modify or create all applications. Part one of the wizard walks users through the process of designing a form with various input fields, such as a user list, dropdowns, a date and time picker, and an attachments area. The creator then chooses between approval and input tasks to establish the workflow.
Both static and dynamic task assignments are possible depending on the information that you provide in the form. In addition, you may set up data-driven or formula-driven parallel processes and tasks to run simultaneously.
Creators may control who sees what in a workflow by assigning roles and permissions to tasks within the wizard.
Handsoff Workflows
After the app goes live, users can start requesting features. The designated user can add new data or review and reject current data at each step of the workflow.
For additional explanation, users can forward the items back to the original authors. You can accomplish this in a few different ways, including through the app, email alerts, or the platform.
Progress Tracking
A progress indicator for each item displays how far along it is in the process. People can see at a glance what they have to do and where they are in the process. The creator of a task can see where it stands and whether or not there are any delays.
Reporting
Kissflow’s built-in shareable reports are excellent for keeping tabs on how long each task typically takes. This helps gauge the efficacy of key performance indicators and service level agreements and pinpoint problem areas.
Individuals can generate reports to display the current standing of multiple objects simultaneously, and users and tasks can break down the information.
Integrations
Although formerly only available to Google Apps subscribers, Kissflow is now available to any company. It is most compatible with Google services (for example, adding a file from Google Drive is a breeze), but it also has APIs and webhooks. Thanks to this, you can integrate it with other applications. More than 400 different web services that you can combine with Kissflow via its Zapier endpoint.
Security
The enterprise-grade security and dependability of Google Cloud underpin Kissflow’s operation. All information is secured, and backups are stored in more than one place.
Kissflow HR Cloud
To streamline and automate HR-related tasks, users can take advantage of the Kissflow HR Cloud suite’s many available solutions. HR can use processes like this to manage employees from when they are starting until they leave the company.
Collaboration Tools
The collaborative features of Kissflow are top-notch. There are public, private, and secret channels for internal communication. The technology supports infinite channels, guaranteeing uninterrupted conversations and data transfers.
Users are also happy with the variety of sharing possibilities available on Kissflow. Members can also make polls and submit news updates in addition to regular updates.
On the other hand, Kissflow’s robust search features make it easy to track down any given case, process, channel, or project. We also liked the platform’s ability to search using keywords and its autocomplete feature.
The user can then pick whether or not to get updates about the process, channel, project, or case. They can also choose to get alerts that demand their attention.
The option for relevant notifications is another cool feature of Kissflow testimonials. The program adapts to the users’ preferences based on the frequency with which they open each type of notification.
What Can you do with Kissflow?
Utilize the Kissflow Digital Workplace
The Digital Workplace reduces the need for tedious, manual labor by automating many processes. Its four main objectives are process management, project management, case management, and teamwork.
The intuitive drag-and-drop designer makes it simple to create new forms. The various input types that Kissflow supports are extensive. This spans from introductory text and numeric values to file uploads and tabular data.
In addition, the system allows you to use dynamic dropdowns. Furthermore, feedback from actual users shows that the field validations are a welcome addition to the powerful features already present in the product.
Whether starting from scratch or adapting one of Kissflow’s fifty readymade templates, the process management tools make it simple to design processes.
The capacity to organize tasks is another strength of Kissflow. Approval tasks and triggers help automate workflows, while users can quickly add jobs to a process, assign them to team members, and establish deadlines.
In contrast to sequential ones, parallel branches let users perform numerous activities concurrently and build elaborate procedures.
Kissflow, a solution for managing workflows, also visualizes the processes involved. It also has a sophisticated system of roles that controls user access.
However, the actual value of Kissflow’s process automation features becomes apparent through KPI reporting. This helps with detecting and eliminating inefficiencies.
You can manage cases flexibly and efficiently with the help of Kissflow BPM. Case routing, assignments, and powerful reporting capabilities aid in managing chaotic procedures. This includes bug tracking, customer onboarding, and ticketing.
Kanban boards, project templates, and completed labels are just some of the features that have been added to the Kissflow project management tool.
Applicant Tracking
Kissflow provides a lot in the way of an applicant tracking system, which is a critical part of top-tier HR software. The program streamlines the recruitment process by making it easy to share job openings with just one click.
Among the many positive aspects of Kissflow are the platform’s options for improving the interviewing process. The software employs questionnaires to elicit responses regarding the benefits and drawbacks of the existing interviewing procedure. This enables users to fine-tune the procedure accordingly.
A skills library, hiring process templates, and top-notch visual reporting tools help you identify ineffective strategies.
Employee Onboarding
Kissflow’s onboarding wizard is one of its most vital points. In addition to being an integral aspect of the platform’s centralized human resources software, it also comes with various beneficial functions.
With the help of the drag-and-drop form builder users can build a highly adaptable onboarding app. Then they can use this to gather crucial data on new hires.
The user can track the onboarding process in detail at any time. Because of this function, they can pinpoint the specific steps that add unnecessary friction or diminish overall satisfaction with the onboarding process.
In addition to the features of leading onboarding software, Kissflow facilitates employee self-service. Thanks to this useful function, workers may keep their profiles up to date, submit any required paperwork, and keep in close contact with their colleagues all in one place.
DocuSign, a leading digital signature platform, can be used with Kissflow to facilitate legal compliance.
Leave Management
Kissflow is also one of the best leave-management programs available. Easy customization means users can make leave policies that meet their own needs.
The sophisticated reporting capabilities reveal trends. The calculating feature, in conjunction with cancellations of leaves, guarantees that balances always reflect the most up-to-date information possible.
Kissflow is an Android and iOS-compatible app that streamlines requesting and managing time off. Poor reviews for the original Kissflow apps can be found in app stores, but the new app updates should fix these problems.
Managing Performance
Our evaluation of Kissflow found that its performance management features significantly add to the overall value of the tool. There are a number of tools available on the platform that you can use to improve productivity in the workplace.
The ability to receive feedback from a wide variety of internal and external sources (360-degree feedback) is sure to be a fan favorite.
Users can also develop a strategy to boost employee performance by developing and honing specific abilities. Additional capabilities like goal planning and visual reporting are also part of the platform.
The Time and Attendance System
Using Kissflow, keeping track of time and attendance is easy. Employees may submit their timesheets independently thanks to the self-service feature. Furthermore, automatic alerts speed up the approval procedure.
While the platform’s dynamic rules engine is crucial for automating intricate pay rules, dedicated payroll functionality is unavailable. However, you can integrate the platform with leading payroll systems.
Employee Offboarding
As an automated platform, Kissflow streamlines the offboarding process. Users can implement checklists on the platform to facilitate this procedure and guarantee compliance simultaneously. With automation, you can send the exit interview invitation to departing workers without manual intervention.
Kissflow does not just reduce the length of offboarding. It also provides comprehensive documentation on the topic.
In our Kissflow evaluation, we focused on the platform’s ability to generate questions for use in exit interviews. This is helpful because workers will most likely provide open and valuable feedback during the offboarding process.
What Makes Kissflow Stand Out?
Kissflow Procurement Software
The procurement solution of Kissflow simplifies the process of handling purchase orders significantly. You may set budget constraints based on dynamic rules, and the straightforward design makes it easy to see the current status of any request at a glance. The use of rule-based approvals on the platform significantly streamlines the purchase order process.
The reporting functionality is another awesome feature of Kissflow. It can help generate in-depth insights regarding your company’s spending.
There are also a lot of cool extras in the vendor management section. For instance, you can compile information about suppliers and provide feedback on their performance. You can also include information about response and delivery times, as well as the quality of their products.
Kissflow also has the essential three-way matching feature seen in the top procurement solutions. This guarantees that you don’t make any mistakes during the buying process. Integrations with Xero and Quickbooks expand Kissflow’s already robust feature set.
School Cloud
Next up in our analysis of Kissflow is the application’s School Cloud. The solution addresses human resources, operations and maintenance, collaboration, information technology, and finances.
The HR software may automate routine tasks like new hire paperwork, time off requests, and career advancement track. Quick trip request approvals, smooth facility utilization management, and maintenance work orders are just a few of the operations and maintenance features.
Helping school IT staff has been a primary focus. Therefore, features like a streamlined ticketing system, asset management applications, and order tracking for service requests are all part of the platform.
Further, Kissflow facilitates efficient interaction between many school divisions by facilitating file exchange and collaboration. Simple timesheets, purchase order administration, and vendor onboarding is just a few of the most valuable aspects of the finance module.
Kissflow Support
Kissflow’s live chat feature is the most convenient method of contacting support. On workdays, this line of communication is open for 20 hours, and the average response time from the team is 20 minutes.
Email is another available assistance channel. Kissflow also has a thorough help section where you can read up on various topics.
As a whole, we’re satisfied with the customer care we’ve received due to the team’s expertise, helpfulness, and quickness to respond.
Kissflow Pricing
Kissflow offers 3 pricing packages ranging from $10 to $20 per user per month, and for one of them, you’ll have to get a quote from Kissflow’s sales team.
This seems cheaper than other workflow solutions but they come with a minimum number of users. The count starts from 50 on the smallest package.
Kissflow Pros and Cons
Kissflow Pros
- Ease of use – the friendliness of the program’s interface.
- The automation job is very accessible thanks to the excellent interface and its features.
- The service staff is helpful.
- When appropriately implemented, Kissflow improves the quality of work life significantly.
Kissflow Cons
- The process modeler may have some restrictions.
Conclusion
Kissflow is highly recommended for managing and automating workflows due to its many valuable features. Meanwhile, the BPM solution demonstrates how straightforward it is to manage the company’s many business processes. The platform’s ability to facilitate collaboration and the breadth of its available connectors are two of its most vital selling points.
Check out Kissflow if you think it’s the right choice for you.
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